Submitting a winning entry starts with reviewing the categories available this year, then answering four simple questions (max word limit applies). 
All entries must be submitted via the awards platform to be eligible for consideration and must have taken place between October 2023 and  December 2024. The links will be made live once the awards are launched in July 2024.

Do take a moment to review our top tipsFAQs and terms & conditions of entry.

Select your category below to view the criteria.

recognising smaller businesses

celebrating RESPONSIBLE BUSINESS

showcasing growth & innovation

congratulating corporates

rewarding young talent

Honouring LEADERSHIP

OVERALL WINNER

The West London Company of the Year 2025 will be selected by the Judges from all the entries received.

For SMEs only

The work entered should have been completed between December 2023 and October 2024.  The winner could range from a sole trader consultant/advisor through to a larger services firm in any business services discipline from law to Facilities Management.  Judges are looking for an approach that makes a real difference to your customers.  

The Judges will be looking for:

  • How does your business demonstrate clear objective setting, strategy & plan formation, and measurement?  Your response should include what the objective(s) was, how this was implemented, and what the results were.
  • How does your company/staff show innovation and creativity in solving problems? Your response should set out the problem or issue, how it was solved and what the outcome was.
  • How do you measure customer delight? For example new business wins, exceptional customer retention or significant customer success after acting on advice. You could submit customer testimonials, retention statistics or online ratings etc.
  • How do you measure performance? What are your key performance measures e.g SLAs, turnover and profit, customer satisfaction targets.

For SMEs only

The work entered should have been completed between December 2023 and October 2024. The winning business might be an agency, designer or production company based in West London. They will be highly innovative, contribute to the sector’s success and demonstrate their impact in customer delight.

The Judges will be looking for:

  • How does your business demonstrate clear objective setting, strategy & plan formation, and measurement?  Your response should include what the objective(s) was, how this was implemented, and what the results were.
  • How does your company/staff show innovation and creativity in solving problems? Your response should set out the problem or issue, how it was solved and what the outcome was.
  • How do you measure customer delight? For example new business wins, exceptional customer retention or significant customer success after acting on advice. You could submit customer testimonials, retention statistics or online ratings etc.
  • How do you measure performance? What are your key performance measures e.g SLAs, turnover and profit, customer satisfaction targets.

For SMEs only

The work entered should have been completed between December 2023 and October 2024. The award identifies, recognises and celebrates providers (public, private, social enterprise or charity) that are making a positive impact on West London’s economy through their high-quality provision.

The Judges will be looking for:

  • How does your business demonstrate clear objective setting, strategy & plan formation, and measurement?  Your response should include what the objective(s) was, how this was implemented, and what the results were.
  • How does your company/staff show innovation and creativity in solving problems? Your response should set out the problem or issue, how it was solved and what the outcome was.
  • How do you measure customer delight? For example new business wins, exceptional customer retention or significant customer success after acting on advice. You could submit customer testimonials, retention statistics or online ratings etc.
  • How do you measure performance? What are your key performance measures e.g SLAs, turnover and profit, customer satisfaction targets.

For SMEs only

The work entered should have been completed between December 2023 and October 2024. The winner of this category will demonstrate an innovative technological process, project or service that increases performance, productivity and efficiency by minimising negative effects on the environment.

The Judges will be looking for:

  • How does your business demonstrate clear objective setting, strategy & plan formation, and measurement?  Your response should include what the objective(s) was, how this was implemented, and what the results were.
  • How does your company/staff show innovation and creativity in solving problems? Your response should set out the problem or issue, how it was solved and what the outcome was.
  • How do you measure customer delight? For example new business wins, exceptional customer retention or significant customer success after acting on advice. You could submit customer testimonials, retention statistics or online ratings etc.
  • How do you measure performance? What are your key performance measures e.g SLAs, turnover and profit, customer satisfaction targets.

For SMEs only

The work entered should have been completed between December 2023 and October 2024. The winner of this award might be a bank, insurance company, pension advisor, financial advisor, or market disrupting FinTech that is achieving excellence in their delivery in and for West London.

The Judges will be looking for:

  • How does your business demonstrate clear objective setting, strategy & plan formation, and measurement?  Your response should include what the objective(s) was, how this was implemented, and what the results were.
  • How does your company/staff show innovation and creativity in solving problems? Your response should set out the problem or issue, how it was solved and what the outcome was.
  • How do you measure customer delight? For example new business wins, exceptional customer retention or significant customer success after acting on advice. You could submit customer testimonials, retention statistics or online ratings etc.
  • How do you measure performance? What are your key performance measures e.g SLAs, turnover and profit, customer satisfaction targets.

For SMEs only

The work entered should have been completed between December 2023 and October 2024. Recognising businesses that are committed and passionate to achieve a perfect customer experience. Hotels, meeting venues, conference centres, restaurants, cafes etc. are all eligible to enter category.

The Judges will be looking for:

  • How does your business demonstrate clear objective setting, strategy & plan formation, and measurement?  Your response should include what the objective(s) was, how this was implemented, and what the results were.
  • How does your company/staff show innovation and creativity in solving problems? Your response should set out the problem or issue, how it was solved and what the outcome was.
  • How do you measure customer delight? For example new business wins, exceptional customer retention or significant customer success after acting on advice. You could submit customer testimonials, retention statistics or online ratings etc.
  • How do you measure performance? What are your key performance measures e.g SLAs, turnover and profit, customer satisfaction targets.

For SMEs only

The work entered should have been completed between December 2023 and October 2024.

Are you delivering services that are transforming health in the community or the workplace? The winner will be making an outstanding contribution to health and wellbeing in West London and possibly beyond. They might, for example, be a care home provider, HealthTech innovator or provider of health insurance.

The Judges will be looking for:

  • How does your business demonstrate clear objective setting, strategy & plan formation, and measurement?  Your response should include what the objective(s) was, how this was implemented, and what the results were.
  • How does your company/staff show innovation and creativity in solving problems? Your response should set out the problem or issue, how it was solved and what the outcome was.
  • How do you measure customer delight? For example new business wins, exceptional customer retention or significant customer success after acting on advice. You could submit customer testimonials, retention statistics or online ratings etc.
  • How do you measure performance? What are your key performance measures e.g SLAs, turnover and profit, customer satisfaction targets.

For SMEs only

The work entered should have been completed between December 2023 and October 2024.  The logistics business that has worked its hardest to achieve its business goals. You will have demonstrated initiative, creativity and leadership to be a positive force for improvement in your sector.

The Judges will be looking for:

  • How does your business demonstrate clear objective setting, strategy & plan formation, and measurement?  Your response should include what the objective(s) was, how this was implemented, and what the results were.
  • How does your company/staff show innovation and creativity in solving problems? Your response should set out the problem or issue, how it was solved and what the outcome was.
  • How do you measure customer delight? For example new business wins, exceptional customer retention or significant customer success after acting on advice. You could submit customer testimonials, retention statistics or online ratings etc.
  • How do you measure performance? What are your key performance measures e.g SLAs, turnover and profit, customer satisfaction targets.

For SMEs only

The work entered should have been completed between December 2023 and October 2024.

Recognising leading firms within the West London manufacturing industry, including food and drink manufacturing businesses.

The Judges will be looking for:

  • How does your business demonstrate clear objective setting, strategy & plan formation, and measurement?  Your response should include what the objective(s) was, how this was implemented, and what the results were.
  • How does your company/staff show innovation and creativity in solving problems? Your response should set out the problem or issue, how it was solved and what the outcome was.
  • How do you measure customer delight? For example new business wins, exceptional customer retention or significant customer success after acting on advice. You could submit customer testimonials, retention statistics or online ratings etc.
  • How do you measure performance? What are your key performance measures e.g SLAs, turnover and profit, customer satisfaction targets.

For SMEs only

The work entered should have been completed between December 2023 and October 2024.

The winning business might be an architect, developer, contractor or consultant in the West London’s property sector. They will be experiencing rapid growth and success, highly contributing to the regeneration of the West London area.

The Judges will be looking for:

  • How does your business demonstrate clear objective setting, strategy & plan formation, and measurement?  Your response should include what the objective(s) was, how this was implemented, and what the results were.
  • How does your company/staff show innovation and creativity in solving problems? Your response should set out the problem or issue, how it was solved and what the outcome was.
  • How do you measure customer delight? For example new business wins, exceptional customer retention or significant customer success after acting on advice. You could submit customer testimonials, retention statistics or online ratings etc.
  • How do you measure performance? What are your key performance measures e.g SLAs, turnover and profit, customer satisfaction targets.